Terms and Conditions

Terms & Conditions

Last Updated: January 2025

Welcome to the Primrose Landscaping and Snow Removal Ltd (“Primrose Landscaping”, “we”, “our”, “us”) website. By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree, please discontinue use of our website.

1. Use of Website

This website is provided for general information about our landscaping, snow removal, and related services.
You agree not to use this website for any unlawful purpose or in a way that may damage, disable, or impair the website.

2. Services

Primrose Landscaping provides landscaping, snow removal, and property maintenance services across the Greater Toronto Area.
All services are subject to availability, weather conditions, property access, and written agreements made between Primrose Landscaping and the client.

Service descriptions on this website are for general information only. Actual project details, pricing, and timelines will be confirmed through a formal quote or contract.

3. Quotes & Pricing

All quotes provided by Primrose Landscaping are estimates based on the information available at the time of assessment.
Final pricing may vary depending on:

• Additional work requested

• Site conditions not visible during the initial assessment

• Project scope changes

• Material availability or fluctuations

Quotes are valid for a limited time as stated on the document.

4. Payments

Payment terms are outlined in each specific service agreement or invoice.
Unless otherwise specified:

• Deposits are typically required before project start

• Remaining balances are due upon project completion

• Late payments may incur additional charges

Primrose Landscaping reserves the right to pause or discontinue work if payments are not made according to the agreed schedule.

5. Refunds & Cancellations

Refunds, cancellations, and rescheduling policies depend on the type of service and will be outlined in the service agreement.
In general:

• Deposits may be non-refundable once work or material procurement has begun

• Cancellations must be submitted in writing

• Snow removal subscriptions or seasonal services cannot be refunded once the season has started, unless otherwise agreed

6. Warranties

Some services may include warranties on workmanship or materials. Warranty details will be provided in writing when applicable.
Warranties do not cover damages caused by:

• Weather conditions

• Improper maintenance by the property owner

• Third-party contractors

• Normal wear and tear

• Misuse or neglect

7. Limitation of Liability

Primrose Landscaping is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
We are not responsible for damages caused by delays, weather conditions, supply chain issues, or circumstances beyond our control.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.
We do not endorse and are not responsible for the content, privacy practices, or actions of any third-party websites.

9. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Primrose Landscaping and is protected by copyright laws.
You may not copy, reproduce, or distribute website content without prior written consent.

10. Privacy

Any personal information submitted through our website (such as through contact forms) is handled in accordance with our Privacy Policy.
We do not sell or share personal information with third parties except as required to perform our services or as required by law.

11. Changes to Terms

Primrose Landscaping may update these Terms & Conditions at any time.
Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes signifies your acceptance of the new terms.

12. Governing Law

These Terms & Conditions will be governed by and interpreted according to the laws of the Province of Ontario and applicable Canadian law.